Queen Kebab & HSP operates the website https://www.queenkebabandhsp.com.au. This Privacy Policy page describes how we collect, use, disclose and protect your information when you visit or use our services, including by placing an order online or contacting us.
We may collect several types of information, including:
Personal information: When you place an order, we collect personal details such as your name, email, delivery address and phone number.
Payment information: Payment data (credit card number or banking details) is handled by our third-party payment providers. We do not store this information on our servers.
Cookies and tracking technologies: We use cookies to collect information about your interaction with our website, including pages viewed, duration of visit and browser type.
We use your information for a variety of purposes, including:
Processing and fulfilling orders.
Answering customer queries.
Sending order updates and delivery information.
Analyzing website usage and improving our service.
Marketing our products and services (only with your consent).
We do not sell, trade or rent your personal information to third parties, unless this is required for legal obligations or to process your payment.
Your data is important to us, and we take appropriate measures to protect it. We use SSL (Secure Socket Layer) encryption to transmit sensitive information, and our systems are regularly updated to prevent unauthorized access.
Payment security: All payment transactions are processed through a secure gateway. We follow industry standards to secure credit card information. However, please note that no data transmission over the internet is 100% secure.
We may share your personal information with:
Payment Processors: Secure third-party payment gateways (e.g., Stripe, PayPal) handle all financial transactions.
Delivery Partners: Information such as your name, delivery address, and contact number may be shared with our delivery staff to ensure order fulfillment.
Legal Authorizations: If required by law, we may disclose your information to comply with legal processes or enforce our Terms of Service.
You have the right to:
Access the personal data we have about you.
Request corrections or updates to your data.
Request deletion of your data, except when it is needed to process orders or legal obligations.
Withdraw consent to marketing communications.
Cookies help us personalise your online experience and improve our services. We use two types:
Session cookies: temporary cookies that disappear once you close your browser.
Persistent cookies: are stored on your device for a set period of time and help us remember you on future visits.
You can manage or disable cookies via your browser setting, although this may affect the functionality of our site.
We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically.
8. Contact Information
For questions about this Privacy Policy, please contact us:
📧 Email: queenkebabhsp@gmail.com
📞 Phone: +61 451 244 007
📍 Address: 73 Synnott St, Werribee VIC 3030, Australia
